Guest Engagement Platform

Who We Are

m-hospitality is a leading guest engagement platform for the hospitality industry, focusing on covering significant needs of Hotelier around 3 basic axes: increase of hotel service sales, build guest experience and improve satisfaction and grow of direct bookings.

Advanced m-hospitality solution modules like CRM, Loyalty and multi channel Messenger and 3rd party system (POS, PMS, booking engine) integrations unify guest data and allows the creation of personalised offers and meaningful interactions.

Using cutting edge technology and cost-effective methods, m-hospitality has designed solutions for more than 100 hotels around the world, increasing their total hotel revenues and guest satisfaction and Loyalty.

What can we do for you

Get a quick glance at the premium hotel benefits you can get from collaborating with m-hospitality and This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.

INCREASE Sales of Your Hotel Services

INCREASE Sales of Your Hotel Services

Personalised Offers, Vouchers, dynamic mobile marketing campaign and easy access to reservations drive the sales of in hotel services and boost revenues.

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IMPROVE Guest Satisfaction & Organize Hotel Operations

IMPROVE Guest Satisfaction & Organize Hotel Operations

Listen, Understand and Indulge your Guests, while improving operations with m-hospitality unique features.

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GROW the Number of Your Mobile Bookings

GROW the Number of Your Mobile Bookings

Increase your direct booking by promoting personalized offers via your app.

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ENHANCE Your Brand Awareness & Loyalty

ENHANCE Your Brand Awareness & Loyalty

Introduce innovative ways to boost your brand awareness and strengthen your guest loyalty.

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RECEIVE Real-Time Reporting & High Quality Customer Service

RECEIVE Real-Time Reporting & High Quality Customer Service

Real time in depth analytics to better understand your business.

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  • Although the main hotel restaurant offers buffet dinner to Half Board guests and receives an increased number of visits, the request for Wines and other additional offerings is limited.
  • Using the m-hospitality platform, the F&B Manager creates a Special Offer, offering 15% discount on a particular wine label.
  • The Offer reaches all hotel guests with a clear message and an attractive image, ensuring the increase of requests and sales.
  • F&B Manager has a clear understanding of the outcome of the campaign via m-hospitality campaign analytics.
  • Guest X requires an immediate change turn down service. Using the app, guest X sends the relevant inquiry to the House Keeping department.
  • Immediately, hotel Reception is informed about the inquiry. At the same time, House Keeping Manager receives a relevant message from the m-hospitality platform.
  • As soon as House Keeping Manager accepts the task, guest X and the hotel Reception are informed, while the response time is also recorded.
  • A traveller has decided to visit a specific destination and looks for a mobile app about the area, with booking and concierge possibilities.
  • Since there aren’t many hotels that have their own apps, it is easier for the specific hotel app to be located.
  • The combination of the easy navigation within the app with the contemporary profile of the hotel helps the traveler to decide to proceed to a mobile booking, just like if the booking was made via the official hotel website.

Cutting edge technology

 

 Native Mobile Appss

 Operation Excellence

 Feedback

 Real Time Analytics

 Over Cloud Solutions

 Personnel App

 Businness Intelligence

 Custom Design

 Promotions

 

Learn More about Features & Services

Best mobile apps

Each month we select & present the best hotel apps from our portfolio, explaining the reasons why they are so successfull and giving the key features that help them stand out from the competition.

Dusit Thani Maldives

Dusit Thani Maldives


Dusit Thani Maldives, presenting the blending of Thai gracious hospitality with the luxury setting of destination Maldives, has chosen m-hospitality as their mobile solution.

 

Hotel App Key Features:

  1. Direst access to Guest Services, including spa & diving
  2. Targeted & personalised real time mobile marketing campaigns
  3. Real time Feedback

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Eagles Palace Hotel & Spa

Eagles Palace Hotel & Spa


Eagles Palace, an awarded member of the Small Luxury Hotels of the world, combining impeccable services and breathtaking environments, has partnered with m-hospitality to offer unique services to its Guests

 

Hotel App Key Features:

  1. Direst access to Guest Services, including spa & diving
  2. Offer and Tip of the Day
  3. Personalised real time Offers
  4. Multiple Real time Feedback

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Hotel G San Francisco

Hotel G San Francisco


Hotel G, a luxury boutique hotel located in the heart of San Francisco, chose m-hospitality for providing mobile services to its clientele and increase revenues and guest satisfaction

 

Hotel App Key Features:

  1. Direst access to Guest Services, including restaurant reservations
  2. mobile city guide and tips
  3. Personalised Offers and Feedback

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Thalatta Hotel

Thalatta Hotel


In one of the most beautiful corners of Greece, the north – east Evia, in Agia Anna beach, the Thalatta Hotel Seaside Experience stands between the green of the pines and the blue of the Aegean, offering the space to party, to play, to breathe, to relax. Thalatta Hotel Seaside Experience partnered with m-hospitality to provide personalized services and offers, aiming to enhance guest experience and increase reservation and sales.

 

Hotel App Key Features:

  1. Targeted & personalised real time mobile marketing campaigns
  2. Direst access to Guest Services, including restaurant reservations
  3. Multiple Real time Feedback
  4. Mobile area guide and tipsk

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Meet the team

Meet our experienced team of Designers, Developers and Marketeers who will help you to improve the quality of your hotel services and grow your total revenue

  • tria

    Tria

    Co-Founder, COO

  • Stavros

    Co-Founder, Managing Director

  • stavros

    Stavros

    Chief Technical Officer

  • Panos

    Account Manager

Meet our entire team

m-hospitality news & updates

See our company's latest updates and get informed about what's coming next in the Hotel App MAking world!

Greek Tourism Awards 2016

Greek Tourism Awards 2016

Another one!!! m-hospitality has been awarded with a Golden Award in the Greek Tourism Awards 2016 in the category "Best Greek Hotel & Resort Mobile App", for the Daios Cove Luxury Resort...

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5 products for you, 5 awards for us… in Tourism Awards 2016!!!!

5 products for you, 5 awards for us… in Tourism Awards 2016!!!!

 5 products for you, 5 awards for us… in Tourism Awards 2016!!!! Over the last few years we have been developing our products with your help and your precious feedback and...

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HO.RE.CA. 2016

HO.RE.CA. 2016

m-hospitality will participate in HO.RE.CA. 2016 to be held at the METROPOLITAN EXPO from 12th to 15th of February.Find us on HALL 3, STAND C35.The CEO of m-hospitality, Stavros Habakis will present...

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m-hospitality participates in 100% Hotel Show 27-30 November 2015

m-hospitality participates in 100% Hotel Show 27-30 November 2015

  m-hospitality will participate in 100% Hotel Show to be held at the Exhibition Centre MEC Peania from 27th to 30th of November.Find us on STEP 5, Booth OB.The co-founder of...

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